Quality is the value that encompasses all of our activities and every people employed in our Company. Quality is the guideline of our Enterprise which leads to the search for continuous improvement to achieve the full satisfaction of every “internal Customer” as well as every end Customer of ours.
To comply with our Quality policy, our Company has following goals:
- To endlessly expand our Customer base and secure their loyalty through ex-cellent products and services;
- To endlessly reduce all non quality costs, low-value activities and waste of resources through a documented investigation and according to the targets set annually by the top management;
- To endlessly improve and consolidate our employees’ motivation to excel-lency through a documented incentivation scheme including training, em-powerment and awards;
- To always assure the highest ethycal standards, encouraging diversity and providing equal opportunities to anyone of our employees as well as to our business partners;
- to be ethically correct towards all of our employees and business partners; to reduce as much as possible the impact on the environment;
- To endlessly improve Quality, Service, Technology and Cost management.
Cattini & Figlio Srl is currently working on the certification upgrade to the ISO TS 16949:2002 standard from the current certification ISO 9001:2000.
