Customer Support

We believe that a Company value is above all what results from the human resources potential resident in the organisation combined with the commitment to Customer that those people can deploy during their activities.

Thatís why we at Cattini believe that our Customer Support Services are of the highest level in the industry when benchmarked with the competion and set clearly the standard both in the routine activities as well as in the most demanding strategic tasks.

Our Customer Team can handle commercial as well as logistic and quality tasks and ensures that all demands from Customers are met, on time. Responsibilities are clearly defined and the whole organization is highly motivated to reach total Customer satisfaction. The Account managers are the sole responsible for the good development of the business relationship and they report directly to the top management of the Company.